Event

Local/Borrower (Requester) ILL Action and state

Remote (Responder) ILL Action and state

Notes

End User makes request.

No action

Idle (unauthorised)

Idle

At this stage there is no ILL, as it has not been authorised. It is simply a message waiting to be processed.

Local ILL Administrator authorises request.

ILL_Request

Pending

Idle

Request now ready for transmission to remote Lending ( Responder) Location.

Local ILL server finds and sends request

Rota position is updated

Pending

Idle

If only 1 location noted on the rota local ILL server sets rota position to 1 and sends request.

Remote ILL server receives request indication

Pending

ILL_Request_Indication

In Process

ILL now recorded in both local and remote database systems.

Remote ILL Administrator finds request and will supply

ILL_Answer_Indication_Will_Supply

Pending

ILL_Answer_Will_Supply

In Process

Note that the status is unchanged but the message type shown will indicate what is happening.

Remote ILL Administrator indicates item has been shipped

Shipped_Indication

Shipped

Item_sent_

SHIPPED_

request -

Shipped

Item on its way.

Local ILL librarian indicates item has been received

Received

Received

Shipped

Local ILL server notifies remote library that the item was received

Received

Received indication

Received