Notes for Rejected Requests

Notes for Rejected Requests
Note to check	Meaning	Comments
<no note displayed>	No matches found against local catalogue	Check only performed if a local catalogue check is required and no local locations are included in the rota .
Count of requests made exceeds this users quota	This request would exceed the user’s maximum number of requests
Invalid financial period defined for request	Request was not made during valid financial period
Invalid service level	User-entered service level is not valid for this user/location and service type
Item not located : rota is empty	Rota is empty and auto-routing is not set up	The request has been marked for auto-routing by an earlier check but auto-routing has not been set up and the rota is empty.
Local holdings found - User may not request from local libraries	One local holdings found but user is not allowed to borrow locally	Check only performed if no local location is included in the rota but a local catalogue check is required
Missing Mandatory data – field name	Mandatory field not present
No valid copyright notice found for this Lender (Responder)	A Copyright notice was not found for Responder
This item could not be located	No matches found against remote catalogue.	Request rejected when rota is empty and auto-routing is not set up.
Copyright Breach	The copyright type against which the user is placing a request has been violated by the user.	Set locally, so may not appear if this function is not active
Possible Copyright Breach	The copyright type against which the user is placing a request can not be validated for some reason – e.g. insufficient bibliographic details may mean the item can not be checked to see if it has been previously ordered where the copyright type is fair dealing. Not necessarily a breach, but the system can not be sure on the given information.
This request may be a duplicate of request no: XXXX (Audit: Messages field)	VDX has located a duplicate request still active for this user.	DocFind-requester needs to be configured to enable this feature (User Loc Defaults: Auto-mediation ).