Requests can be sent to the British Library using the ARTEmail protocol . A BL Art Serial format message is provided as part of a standard VDX ILL installation. Additional formats for different material types e.g. BL Art Monograph format can be set up in ILL Mail Formats domain as required, see System Administrator’s online help for further details.
To view the request in the BL ART format
In the left hand menu pane click the requests button.
Select the standard or advanced search to find the relevant request records for viewing
Locate the item in the hitlist and click the BL ART format button on the brief display.
This loads a preview screen of the request in the email format to be sent to BLDSC.
Click on the print button to open a print dialog box
Note: the availability of this functionality is subject to the configuration of resource groups in the window admin client.
When the driver picks up an ART message it is transmitted to the BLDSC quoting the ILL Audit No in VDX. The BL in-tray first sends a confirmation message. This contains the original VDX Audit No as well as the BL number that is displayed in the TGQ field (Transaction Group Qualifier - Controls screen). For the ART protocol VDX has a table that maps BL responses on to VDX actions. These can be viewed in ILL Art Response domain. As a result, the processing of ART requests is via the same interface and using the same methods as described for ISO .
Note: multiple responses can be received from BLDSC in one message. VDX takes the first response for the appropriate action for the Request and enters the other responses in the ‘Notes’ field.
VDX can send requests to other targets using their specific Email formats - these are individually defined in the ILL Mail Formats file, see System Administrator’s online help. A number of formats are pre-defined during the installation process e.g.
· British Medical Association
· CARL UnCover
· ISI
· Royal Society of Chemistry
· Test Mail Format
Additional formats can be added as required. The particular format to be used in sending a request is determined by looking at the values present in the Protocol Details of the Locations domain This may be a generic format for all requests or specific formats for different material types.
Although no standard protocol exists for Email requests other than the BL ART system, a number of urls are included in the outgoing email requests allowing the lender (responder) to send an appropriate reply back to the borrower (lender), simply by clicking on the link. These include:
link to ship item
link to not supply the item
link to inform item available for supply (delayed)
link to auto-Receive the item
Once these links are clicked on, the request is updated in VDX with the appropriate action.
It is also possible to process responses received from email protocol borrower ‘manually’. This means they can record the state changes in the VDX database to reflect what has actually happened to their outgoing email requests.
When you act on these email requests -
specific actions are provided to enable you to update the status The position of a request at a given point in the VDX system request cycle. An action is used to change the status of a request. of the request
screens relevant to the action you selected are provided
appropriate ILL messages appear in the history section of the request record
no protocol messaging occurs
Locate the relevant request in the Requests domain (the request must have been sent to a Location with the Email Protocol and be in a state of Pending).
Locate the item in the hitlist and use the drop down box to select from the list of available ILL Actions.
Actions include Informed Shipped,Informed Not Supplied and Informed Renewed. You choose the suitable action depending on the lender's (responder's) response.
The following table illustrates the manual specific Actions and screens available to you in this situation:
|
Your Role |
Lenders (Responders) Protocol |
Message |
State Change |
Screen Input Elements |
|
Requester |
|
Informed Not Supplied |
Pending to Not Supplied |
Reason Not Supplied Public Note Private Note |
|
Requester |
|
Informed Shipped |
Pending to Shipped |
PaymentType Date Shipped Due Date ShipCost+Currency Chargeable Units Insured Amount + Currency Shipped Service Type Shipped Media Type Shipped Delivery Method Ship Conditions Public Note Private Note |
|
Requester |
|
Informed Renewed |
Received or Renew/Pending to Received |
These include... Due Date Local Due Date Public Note Private Note |