You can cancel a request at any time until it has been received.
The
action of cancelling a request does not necessarily mean that it will
be cancelled. The Cancel action
simply causes the system to send a request to the current Lender (Responder)
Location to cancel the request. The Lender (Responder) Location
may decide to accept or reject the request to cancel. For example, it
may already have shipped the item to you in between you entering the request
and trying to cancel it.
When the borrowing (requesting) location uses the Cancel action, the status of the request becomes Cancel Pending until the Lender (Responder) confirms cancellation.
In the left hand menu pane click the Requests button.
Using the ILL Request Search screen to find the relevant request record.
Locate the item in the hitlist and use the drop down box to select the Cancel action.
Click the Action button. This displays the Cancel action screen.
Enter any notes in either the Public Note or the Private Note field.
Use the Cancel button to save the changes.
Tip: It is possible to use the Cancel Action even while the request is still Pending - potentially before the Lender ( Responder) Location has even seen the request!
You
cannot cancel a request simply by deleting it. Deleting a request after
it has been authorised is not a valid operation.
